Frequently Asked Questions
Our Umrah packages typically include accommodation in Makkah and Madinah, visa processing assistance, airport transfers, and ground transportation. Some packages also include flight tickets, guided tours, and meals. Please check individual package details for specific inclusions.
You can apply for an Umrah visa through our visa services. We guide you through the entire process, from document preparation to submission. Required documents typically include a valid passport, passport-sized photos, vaccination certificates, and proof of accommodation.
Umrah can be performed at any time of the year. However, many prefer to go during the cooler months (November to February) or during Ramadan for its special spiritual significance. Note that during peak seasons, prices may be higher and hotels may be more crowded.
Yes, we offer customizable Umrah packages. You can choose your preferred hotels, add extra nights, include additional services like guided tours, and more. Contact our team to discuss your specific requirements.
We accept various payment methods including credit/debit cards, bank transfers, and UPI. For your security, all transactions are processed through secure payment gateways. We also offer installment plans for some packages.
Travel insurance is not included by default but can be added to your package. We strongly recommend purchasing travel insurance to cover unexpected events, medical emergencies, and trip cancellations.
We recommend booking at least 2-3 months in advance, especially for peak seasons like Ramadan or school holidays. Early booking ensures better hotel availability and potentially lower prices.
Our cancellation policy varies depending on the package and how close to the travel date you cancel. Generally, cancellations made 30+ days before departure receive a full refund minus processing fees. Please refer to our terms and conditions for detailed information.
Yes, we can arrange female guides for women travelers upon request. Please mention this requirement when booking so we can make the necessary arrangements.
Absolutely! We offer special group packages with discounted rates for families and large groups. Contact us for a custom quote based on your group size and requirements.